Frequently Asked Questions

How do I get a drawing to you?

There are several ways of getting your piece of art to us –
1. Send us a drawing in the post (we strongly recommend that if you are sending us the image via the post you take a photocopy and send this).
2. Send a scanned image to our email address info@kiddi-casts.co.uk

What size does the drawing need to be to create a Kiddi-Art Pendant?
The best image is one that is relatively simple and has been done with a black pen no larger than A4 size. For ease of use we have templates which you can download here.  If for some reason your image will not reproduce well onto a pendant we will contact you to discuss your options.

Can you make multiple pieces from one work of art?
Absolutely, we can make as many pieces as you require.

What is the difference between fine silver & sterling silver?
Sterling silver contains 92.5% silver, the rest being other metals added for strength. Fine silver is 99.9% silver & so much softer & will show 'wear & tear' marks on the surface much quicker than sterling silver would. All our fine silver pieces are stamped '999' - the mark for 99.9% fine silver. All our findings are sterling silver & are marked '925' by the manufacturer as confirmation of this.

How long does it take for my piece to be finished once the order has been received?
Once the order has been placed and we have received your artwork we can usually complete and dispatch your order within 28 days. Should you require a piece urgently please contact us to discuss your requirements. We can and often do urgent orders for our customers.

Are all of the pieces handmade?
Yes, each piece is made by hand. Nothing is machine made, this ensures that every single item is unique; no two look the same. Unlike mass produced jewellery found in shops, each of Kiddi-Casts pieces has its own unique look, which one would expect with a handcrafted item.

What words can I have engraved?
All pieces can be personalised with the addition of words of your choice. Letters are hand-engraved the number of characters that can be added depends on the size of the item as well as the size of the prints - details are included on each product description & all engraving information is collected during checkout. There is not always room for writing on the front of a charm & if we feel we cannot fit the characters you have asked for on the front of a piece they will be hand engraved on the back.