Frequently Asked Questions

How do you get my child's foot or handprint onto one of your pieces?

Upon ordering a hand or footprint piece we will send you an inkless kit (this is included in the price). This simple kit allows you take your child's feet or hand prints (without any mess). Once the print has been returned to us we transfer the print (in a perfect miniaturized version) onto your chosen item of jewellery and then we complete it with your choice of engraving. It's that easy!

My inkless prints have smudges &/or fingers/toes missing!
We can tidy up & realign prints without any problem. If you have a favourite print draw an arrow alongside it so we can use that particular print for you. If you get a good print but miss a toe/fingertip, do a separate print of the missing bit on the sheet & we can add it to the main print when we do the editing.

What is the difference between fine silver & sterling silver?
Sterling silver contains 92.5% silver, the rest being other metals added for strength. Fine silver is 99.9% silver & so much softer & will show 'wear & tear' marks on the surface much quicker than sterling silver would. All our fine silver pieces are stamped '999' - the mark for 99.9% fine silver. All our findings are sterling silver & are marked '925' by the manufacturer as confirmation of this.

What words can I have engraved?
All pieces can be personalised with the addition of words of your choice. Letters are hand-engraved the number of characters that can be added depends on the size of the item as well as the size of the prints - details are included on each product description & all engraving information is collected during checkout. There is not always room for writing on the front of a charm & if we feel we cannot fit the characters you have asked for on the front of a piece they will be hand engraved on the back.

Can you make me a piece using an existing hand or foot ink or paint print that I have?
Yes, send us a copy (or scan via email) of your prints and we will miniaturize them and put them onto a piece of your choice. We will then engrave your message on the back.

Are all of the pieces handmade?
Yes, each piece is made by hand. Nothing is machine made, this ensures that every single item is unique; no two look the same. Unlike mass produced jewellery found in shops, each of Kiddi-Casts pieces has its own unique look, which one would expect with a handcrafted item.